CLIENT REVIEWS
See what our past and present clients are saying about us.
Practice Management Systems has been monumental in starting my practice. They are experts at what they do and I love that Tammy and David have surrounded themselves with an amazing team of professionals to help cover every need they anticipated we would encounter as we built Andersen Dental Center. Hiring can be very difficult, but Tammy was phenomenal at knowing how to staff my team with people that share a common vision. Because of the countless hours that Tammy puts in, I can go home at night and focus on my kids. Practice Management System continually gives me the guidance I need and I can’t thank them enough for all the time and energy they’ve put in on my behalf. I look forward to a long-term relationship with them as Tammy continues to help me grow Andersen Dental Center.
Dr. Dane Andersen – Andersen Dental Center
When your livelihood depends on your reputation, you need the people you work with to be sharp, have integrity, and earn their keep. This describes Practice Management Systems perfectly. In 2010 when our dental practice was on the cusp of big changes, Tammy and her team helped us transition flawlessly. Change is never easy, but when you see immediate, positive improvements as we did, you get excited to continue. PMS is unlike other “consultants” because they are local and responsive. They can help you find a temp for a day or help build your practice over a lifetime. I would recommend them to anyone who is serious about making positive steps toward a profitable, fulfilling dental future.
Dr. Jeremy Kato – Hollywood & Gladstone Family Dentistry
www.HollywoodFamilyDentistry.com
I am an associate at an office that Tammy supports and I have seen that she makes a big impact in keeping our office moving forward and in the right direction. She has a large hand in the success of our office and in the great chemistry that has been fostered here.
Dr. Jason Kim
My practice has worked with Tammy and Practice Management Systems for the past 2 years. We saw immediate positive changes financially but even more importantly in the “emotional” health of the practice. Now, the staff all work so well together and the laughter has returned. A true testament for the philosophy that “people don’t fail, systems do” and we finally have the systems that succeed in place. Thank you!!
Dr. Candace Krause – Hollywood & Gladstone Family Dentistry
www.GladstoneFamilyDentistry.com
Tammy at Practice Management Systems has been such a blessing to our dental practice. We experienced immediate gains in our numbers within the first month of hiring her company. With Tammy’s guidance, we continued to see these improvements in our numbers, (years after acquiring her services). Tammy is very knowledgeable, experienced and committed to the success of our practice. You can expect great customer service and a strong work ethic. I give Tammy and Practice Management Systems that highest of recommendations.
Dr. Ron Hernandez – Hernandez Dentistry
www.TheFremontCADentist.com
Ihave had the pleasure of working with Tammy and David for over ten years. Tammy originally worked with my practice as a Dentrix consultant and later transitioned into my practice consultant. In my thirty plus years in dentistry I have been through some difficult time and some very exciting times. I can tell you that growth and change is the only constant and it is not easy. Without Tammy and David in my life I would be lost when it comes to managing staffing and my business. They are my rock to lean on, my friends to confide in and an integral part of my team and of my success. As a friend and as a business partner I can never thank them enough for what they both have given to me and for what they have done for me. THANK YOU BOTH FROM THE BOTTOM OF MY HEART!!
Dr. Susan Weinberg DMD
www.DrSusanWeinberg.com
Our team is at an another level due to the efforts of Tammy and her systems. She really cares on a personal level. Her knowledge is very valuable for all dental offices . Now I can practice dentistry instead of micromanaging. Thank you, Tammy!
Dr. Sean Kim – Beavercreek Dental
www.BeavercreekDental.net
Irecently began working with Tammy and David with a start up dental practice. I am so thankful to have the opportunity to work with both of them. They are very knowledgeable within all aspects of how a dental office should run. I highly recommend them if you are looking to start or make some improvements on the operation of your current practice. You won’t be disappointed! Thank you @practicemanagementsystems
Crystal Courser – Andersen Dental Center
I met Tammy and was immediately taken back by the energy and dedication she puts into everything she does! being young and inexperienced she motivated me to work hard and put 110 percent into everything i did. She genuinely cares about not only success, but well-being of everyone around her, and cares enough to confront, support, and drive to success Thank you, Tammy!
Alesya Antonova – Andersen Dental Center
Thank’s to Tammy and David Duncan for all the encouragement and support towards my ongoing customer service in the dental field! I know that our office had made great strides this last year.
Mandy Madden – Beavercreek Dental
I have found that working with Tammy has been extremely beneficial for not only myself but for my coworkers as well. She has done a tremendous job motivating & encouraging us to strive for more. The changes are significant & we couldn’t have done it without her.
Trina Maria – Beavercreek Dental
I Tammy has done such great work for our practice! We are always striving to be better and Tammy, with Practice Management Systems, helps us problem solve and helps us identify solutions that actually work! We were doing ok, and now we are running even smoother and more productive. Thank you so much, I wish you were here every day!!!
Chandra White – Hollywood family Dentistry
You will never meet someone like Tammy Duncan. She goes above and beyond for every single individual in her life, not just to help them by assisting them with questions and tasks, but to ultimately help them be a better and happier employee. I was brought on to manage a newly acquired practice, when I did not have the necessary knowledge and training to do so. It was not an easy or pretty process, and still remains to challenge me every day. However, I can tell you that with the coaching and continuous support of Tammy, the practice is thriving and doing well. Tammy was here to help us be successful from day one — even spending entire weeks with our office when we first began. We are just coming up on a year, and Tammy remains a constant support. She will answer the phone at any time of the day, and work miracles to come into the office that same day if she is needed. She has coached me from simple dental knowledge, dentrix software, systems for measuring treatment acceptance and other practice goals, as well as keeping the team happy and conflict free. She really is all in for the success of the employees, the doctors, and the practice as a whole. Thank you, Tammy Duncan!
Alyssa Williams – Gladstone & Hollywood Family Dentistry
Tammy and her team did an excellent job in helping me turn my business around. This was the first time I’ve ever used a dental consultant and I’m really glad I did. Professional, knowledgeable and easy to work with. Thank you!!
Dr. Brad King – King Dental
One of the major factors for us in choosing Tammy over other consultants was her availability IN the practice. Many others rely on a day or two of training and leave the burden of implementation to you. Tammy has been a consistent presence in our practice and I know that it has been a tremendous help in implementing the systems. Not only has Tammy has done a great job helping us with systems in the practice, but she has been a great help in coaching me as a leader of my team. Tammy will help make a difference in your practice, as well.
Mark Swensen – North Point Dental Group
Tammy at Practice Management Systems has been an incredible asset to our practice. As a new dentist, I have quickly realized that the foundation for a successful practice is built on a cohesive dental team. Tammy has helped us craft a vision for our practice, and has implemented systems that have improved our production, case acceptance, quality of life, and the overall patient experience. In addition, Tammy has invested in me personally and given me the confidence and skills to be a leader, even though I am less than a year out of dental school. Tammy has gone above and beyond for me in several occasions, and I have a great deal of trust and respect for her because of her personal integrity. I highly recommend Practice Management Systems if you are looking for someone to help you take your practice to the next level.
Ben Haslam – North Point Dental Group
Practice Management Systems is passionate about getting offices to reach their true potential. Always hard working and dedicated to the cause.
Dr. Amanda Pioch DDS
A great mentor who will do everything she can to get the team working synergistically!
Dr. Ben Sutter
ADDITIONAL REVIEWS
Working with Students & Staff to better the future of Portland dentistry
It’s been a pleasure getting to work with Tammy in our office the last 1 1/2yrs. When we first brought her on our staff was scared she was the type of consultant to fire everyone and start fresh. That’s not the case at all. She has been an integral part to our practice growing leaps and bounds! She always sees the potential in our staff and knows how to push and encourage us to “work smarter, not harder”. David is also a great asset to her team in the support he provides us with Excel documents (my weakness!). I encourage other practices looking to grow to talk with Tammy & David about the Consulting part of their business.
Amber Shin – Valley Endondontics
Being a busy full-time mom of 3 and deciding to change careers, I cannot tell you how fortunate I am to be apart of Practice Management Systems. I, being someone who has no dental history background whatsoever have learned so many things. Practice Management Systems has given me the education, tools, and systems that has given me the confidence to go into a dental practice and show them what I can do. Whether you are unable to go back to school for 9-18 months, 2-4 years, not able to afford school, wanting to change careers, being a busy mom, etc., check out what Practice Management Systems has to offer to get you ready for the dental front office field. Family orientated, affordable, great class schedules, job placement guidance, hands-on training, and more. A very compassionate company to help you meet your goals and see you succeed start to finish.
Diedra Christensen – Chapman Smiles
Irecently had the pleasure of working with Tammy on a mutual client. She helped with business planning, hiring of staff, coordination of vendors… I could go on and on! She is passionate and knowledgeable and always goes above and beyond for her clients. I highly recommend Tammy and her team!!
– Sarah Stubee – Columbia Bank
Iwas very eager and excited to see an opportunity to learn Dental front office with Dentrix. I had never heard of such a program, that I couldn’t wait to be a part of it. I made the commitment to travel 3.5 hours each way, every week from Kennewick, WA. to Oregon City, to seize the opportunity to find a new career in the dental field.
As my class term is coming to a close, I am anxious to apply my new skills I’ve learned from Tammy, into a new adventurous career full of “healthy smiles” in any community I’m a part of.
I appreciate the communication, hands on, and positivity that Practice Management Systems has shared with me. I have also formed a bond and friendship with classmates and instructor. I’m proud to represent my knowledge and continue learning as I go. Thank you for everything, Tammy & David Duncan!
I truly recommend this program to anyone who is looking to apply their skills and personality in the dental industry. This is a valuable opportunity that will open doors!
Jamie Taylor – Kenniwick Dental
Iam currently a student enrolled in practice management systems. My course will be ending here shortly. I can not believe how fast time flies! I felt I just signed up yesterday. The good news is Tammy Duncan provides labs, workshops, and additional support for each individual student. She truly cares about dentistry and her students. I am so impressed with how much Tammy has taught me. I had hands on training through the entire course. I felt very comfortable asking questions, and additional help. Tammy was very confident teaching, and answering my questions. She understands how different people learn. She really puts herself out there to make sure each student is understanding the material. I feel completely confident finishing my course, and applying to jobs! Any dental office I had recently contacted, was truly amazed on what I was being taught, and trained on. They did ask me to call them back when I finish the course because they where truly fascinated on how much I knew, without even stepping into a dental office! I am so excited to start my new career! I could not have done it without practice management systems. Thank you Tammy for your dental front office course. Your confidence, positive energy, and knowledge will make your company a huge success!
Val Yakis – Pioneer Dental Group
I have known Tammy Duncan for many years, as a dental consultant, mentor, and friend. I have to say that my dental practice would not be the success that it is today without her help. Having worked in the dental field herself for many years she understands what motivates dentist and their team members. she has the knowledge to teach, the strength to lead, and the courage to confront the challenges that sometimes face our profession. I am proud and honored to count her as one of my true friends and hope to be a part of her life for many years to come. Susan Weinberg DMD Tigard Dentist
Susan W.
I was introduced to Tammy during my training for my new position as Office Manager. She has been instrumental in my training and implementing training in our office. We have come so far with Tammy’s knowledge and expertise.With her experience in the dental field and her knowledge, she has set up our office with systems to make our office run more smoothly and efficiently. I am so happy that we have had Tammy in our office. I would highly recommend her to anyone! She is a great teacher and wonderful to have around. She looks at all offices individually and custom fits each practice. I just have to smile when I look back to see how far we have come. Thanks Tammy!
Oak Park Dental
Practice Management Systems hits all the marks of what I look for in an outstanding company. Family integrated, highest ethics and professionalism, top quality products and services, excellent customer service, outstanding results for their customers, fast growing, and fun to work with. If you are thinking of hiring them, I encourage you to do so. You will not be disappointed.
Scott Landis
Practice Management Systems provides an excellent opportunity for people looking to get into the dental/medical field, as well as providing an opportunity for anyone looking to increase their skills as a front counter receptionist. Tammy, the head coach at Practice Management Systems, works with students to teach basic skills from proper phone procedures all to way to treatment plan coordination and insurance verification. Practice Management Systems provides a valuable resource for people looking for education in the professional field of front counter staffing.
Gosta M.
Tammy is an expert. She is one of the hardest working people I know, and her methods are consistent and effective. I’ve worked with Tammy in many practices, and she always helped grow their patient counts, establish a team culture and take stress off the doctors she works so hard to support. I couldn’t be more impressed with the quality and passion Tammy & Dave pour into their practices.
Mark S.
I was so eager for my classes to start when my new friend Tamara mentioned to me that this class will save me! I am new to the dental field and my head was spinning, this class completely fine tuned and put everything together for me. Tammy makes this class fun, and more like a conversation than a class. She’s a wealth of knowledge, I highly recommend this class. Dentrix is such a fun program to understand and learn how to use. If you are curious about the dental field, how it functions and how to run it, then this is a ideal place to start..Practice Management systems is the best!
Valarie Potter
We have had the pleasure of working with Tammy and her team for the last few years. My husband’s practice has thrived since working with practice management systems. I don’t get to get into the office every day, but since working with this company my husband’s work team have learned how to make the most of their office time and how to better serve their patients. It has been great seeing the office staff and doctors come together to make their work place one that is fun and profitable. I highly recommend practice management systems if you are looking to better utilize the dental tools that are available to you. Thank you Tammy and Dave!
Selena Quong Kato
Practice Management Systems is filling a much needed void in the dental field by offering skilled professionals to train new people into our business.This has been a dream of mine for many years, but Tammy got it done.I so appreciate your willingness to invest your time, money and talent to help others.
Debra Downing
I was introduced to Tammy during my training for my new position as Office Manager. She has been instrumental in my training and implementing training in our office. We have come so far with Tammy’s knowledge and expertise.With her experience in the dental field and her knowledge, she has set up our office with systems to make our office run more smoothly and efficiently. I am so happy that we have had Tammy in our office. I would highly recommend her to anyone! She is a great teacher and wonderful to have around. She looks at all offices individually and custom fits each practice. I just have to smile when I look back to see how far we have come. Thanks Tammy!
Oak Park Family Dental Care
Looking for a fun, exciting, new career?! Practice Management Systems is the place to go! I highly recommend this practice if your looking to learn, build, and create front desk management skills. The staff here is amazing, and they love what they do. Tammy and David are one of the most humble people who just love providing a bright future to everyone who walks through their doors! Check them out, and who knows you may dive into something you never knew you had in you!
Trisha S.
I feel compelled to write a review on Tammy Duncan based on my indirect experience with her. Specifically, based on the changes I have noticed in my wife who has been a student of Tammy’s.
My wife is a strong and capable woman who has had a few unfortunate employment experiences. Due to this, she had become discouraged with the possibility of ever finding a great front office position which she would love and that would support her desire to continue to grow her abilities.
Tammy’s Dental Front Office Course was exactly what my wife needed. Tammy has been the professional mentor that had always been missing in my wife’s life. Through true caring and a sincere desire to mentor, Tammy has renewed my wife’s interest in pursuing a rewarding career. At Tammy’s suggestion, my wife is now taking temporary assignments and is finding great satisfaction in this. In addition to professional growth, I have witnessed a huge change in my wife’s personal abilities as well: she is more confident, proud, willing to take on any challenge, looks forward to assisting others in their growth, and is confident that she is an excellent employee who makes a positive difference in people’s lives.
I want to thank Tammy for her commitment to helping others make such positive changes in their lives. She is a great reminder to all of us that there are kind people in the business world who sincerely enjoy helping people.
Don B.
Looking for a job can be a liberating, exciting journey of self-discovery and limitless potential of finding the right fit for your occupation to match your life journey. But most of the time it isn’t that way. It’s a frustrating mismatch of mistrust, caution, and lack of disclosure….sounds like I hate looking for a job, right?
It often seems that there isn’t anyone out there to help the person who wants to change careers or take the next step in their own. I’ve been fortunate to meet Dave and Tammy Duncan, the owners of Practice Management Systems, and they have a unique training program that accelerates the timeline that a person who is looking for a new career will have the tools, training, and most importantly the networking opportunities to be placed, more importantly to place themselves in an exciting career in a dentist office as an admin or a receptionist.
I know Tammy and Dave because I personally have seen how they have transformed the lives of people that I know. Personally, I wouldn’t be great in a dentist office, but they also gave me some tools that I could use in my professional life as well. Tammy comes from a coaching and HR background and she has an amazing set point where she is helpful, kind, but yet will kick your butt if you are off track. Dave is the quite calm of the business, and the visionary to say the least…He oversaw the building out of their new spacious training space on top of the hill in Oregon City, near Clackamas Community College.
When I have talked to people that don’t like their jobs or just didn’t have direction, I’ve sent them to Practice Management Systems. I trust they will get the best training, advise, and support.
Paul H.
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