Practice Management Systems® Effective Date: June 1 2026 Last Updated: June 1 2026
Introduction
Practice Management Systems® — operated by Tammy Duncan and David Duncan — is committed to protecting the privacy of every person who visits our website, subscribes to our communications, or engages with our services. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information.
By using our website at www.practice-sys.com you agree to the terms of this Privacy Policy.
Who We Are
Practice Management Systems® Oregon City, Oregon, United States Website: www.practice-sys.com Email: david@practice-sys.com Phone: (503) 449-1618
What Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Subscribe to our email newsletter or download a free resource
- Schedule a free Practice Communication Assessment through our booking system
- Contact us through our website contact form
- Purchase a product or service
- Register for a workshop or event
This information may include your name, email address, phone number, practice name, and any other information you choose to provide.
Information Collected Automatically
When you visit our website we automatically collect certain technical information including:
- Your IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
This information is collected through standard web analytics tools and cookies.
How We Use Your Information
We use the information we collect to:
- Send you the free resource or content you requested
- Deliver our email newsletter and educational content about dental practice communication
- Contact you about our coaching services, workshops, and events
- Respond to your inquiries and provide customer support
- Process purchases and deliver products or services
- Improve our website and marketing communications
- Comply with legal obligations
We will never sell your personal information to third parties. We will never share your information with anyone outside Practice Management Systems® except as described in this policy.
Email Communications
When you subscribe to our email list or download a free resource you are agreeing to receive email communications from Practice Management Systems®. These communications may include:
- Educational content about dental practice communication
- Updates about the A.L.I.G.N.™ framework and methodology
- Information about upcoming workshops and events
- Announcements about new products and services including our books and coaching programs
You can unsubscribe from our email communications at any time by clicking the unsubscribe link at the bottom of any email we send you. We use Mailchimp or a similar email marketing platform to manage our communications. That platform’s privacy policy applies to the processing of your information within their system.
BookFunnel
We use BookFunnel to distribute digital advance copies and ebook versions of our publications. When you download a book through BookFunnel their privacy policy governs the collection and use of your information during that process. BookFunnel may collect your email address and device information in order to deliver your book. You can review BookFunnel’s privacy policy at www.bookfunnel.com/privacy.
Calendly
We use Calendly to manage appointment scheduling for our free Practice Communication Assessments and coaching consultations. When you schedule an appointment through Calendly their privacy policy governs the collection and use of your information. You can review Calendly’s privacy policy at www.calendly.com/privacy.
Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
Third Party Services
We may use the following third party services in connection with our website and business operations. Each of these services has its own privacy policy governing how they handle your information:
- Google Analytics — website traffic analysis
- Mailchimp or ConvertKit — email marketing
- BookFunnel — ebook and digital content delivery
- Calendly — appointment scheduling
- Amazon KDP — book sales and distribution
- PayPal or Stripe — payment processing if applicable
We are not responsible for the privacy practices of these third party services.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights
Depending on your location you may have certain rights regarding your personal information including:
The right to access — you may request a copy of the personal information we hold about you.
The right to correction — you may request that we correct any inaccurate information we hold about you.
The right to deletion — you may request that we delete your personal information subject to certain legal requirements.
The right to opt out — you may unsubscribe from our email communications at any time.
California residents — if you are a California resident you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.
European residents — if you are located in the European Union or United Kingdom you have additional rights under the General Data Protection Regulation including the right to data portability and the right to lodge a complaint with your local supervisory authority.
To exercise any of these rights please contact us at: david@practice-sys.com
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13 please contact us immediately at david@practice-sys.com and we will promptly delete that information.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and we encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or about how we handle your personal information please contact us at:
Practice Management Systems® Tammy Duncan and David Duncan Oregon City, Oregon, United States Email: david@practice-sys.com Phone: (503) 449-1618 Website: www.practice-sys.com