How One Conversation Changes Everything in a Dental Practice.
The only dental front office training program built from 38 years of lived industry experience — by someone who has sat in every seat she teaches. Start with two free lessons. No credit card required.
This is not a generic online course. It is a complete professional training system built from 38 years of real dental office experience — and five years of proven classroom results.
26
Interactive Lessons
Fully Interactive Lessons
Each lesson includes professional slide presentations, workbook diagrams, clickable term definitions, knowledge checks, and games — not just videos to watch.
5
Core Modules
Five Complete Modules
Dental Anatomy · ADA Classifications · Dental Procedures · Appointments · Dental Charting. Everything a dental front office professional needs to know before day one.
🎓
Upon Completion
Certificate of Completion
Every student who completes all 26 lessons receives a certificate of completion from Practice Management Systems® — signed by Tammy Duncan.
✓
Proven Results
Interview-Ready in ~9 weeks
Dentists who interviewed our graduates regularly asked how long they had been working in a dental office. The answer was always the same — they never had. The course is fully self-paced — nine weeks is the typical pace, but go faster or slower as your schedule allows.
📍
Learn Anywhere
Fully Online — Nationwide
Study from anywhere in the country on any device. The course is fully self-contained — no special software, no app downloads, no complicated logins.
Enrollment Options
Choose your path.
Every path includes all 26 lessons and a certificate of completion. The difference is the level of access to Tammy as you work through the course. Dental groups and multi-location practices — see the Enterprise licensing section below.
Pre-Sale Live20% off all paid tiers through full launch. Lessons 1 & 2 ready now; remaining lessons unlock automatically as David releases them. Pre-sale price is locked in for life — even after prices return to full.
Try It Free
Free Preview
$0
No credit card required
Experience the course with two complete interactive lessons before committing to enrollment.
What Is Included
Lesson 1 — Introduction to Dental Anatomy
Lesson 2 — Dental Arches and Tooth Numbering
Full interactivity — games, diagrams, and knowledge checks
No time limit — revisit as many times as you like
No signup required
Self-Paced
Foundation
$297$237
One-time payment · Lifetime access
All 26 lessons at your own pace. The complete foundation for a dental front office career.
What Is Included
All 26 interactive lessons — all 5 modules
All workbook diagrams and exercises
Knowledge checks and games in every lesson
Certificate of completion — signed by Tammy Duncan
Annual license for dental groups with five or more locations. Enroll in minutes. Every team member gets their own secure login immediately. Everything runs automatically — no manual setup required from anyone at Practice Management Systems®.
Select the number of users you need. Pay securely through Stripe. Your Group Administrator account and all user licenses are created automatically — your team can start within minutes of payment.
Setup Fee
$497
One-time · Paid at enrollment Covers group account creation and Group Administrator setup.
Paid once — never again
Per User / Year
$197
Per licensed user · Renews annually Each user gets their own secure login and full access to all 26 lessons.
Transfer licenses freely when staff changes
Example — 10 Users
$2,467 year 1
$497 setup + (10 × $197) = $2,467
Year 2 renewal: 10 × $197 = $1,970
Add a new hire anytime: $197
Automatic renewal reminder 30 days before expiry
Calculate Your Enterprise Cost
× $197 per user + $497 setup fee =
$2,467
year 1
Year 2 renewal: $1,970 · Setup fee never charged again
How Enrollment Works — Fully Automatic
1
Choose Users
Enter the number of licenses your practice needs and click Enroll Now.
2
Pay Securely
Stripe processes your payment instantly. Setup fee plus per-user cost calculated automatically.
3
Admin Account Created
Your Group Administrator receives login credentials and dashboard access immediately by email.
4
Invite Your Team
Administrator sends enrollment invitations. Each staff member clicks and starts Lesson 1 immediately.
What Every Enterprise License Includes
Individual secure login for every licensed user
All 26 lessons and all five modules
Sequential lesson locking — complete each to advance
Certificate of completion — issued automatically per employee
Group Administrator dashboard — real-time completion tracking
Monthly live group Q&A session with Tammy Duncan
License transfer — reassign seats when staff changes
Automatic annual renewal — no interruption to access
New hire onboarding built into the course structure
Priority email support for the Group Administrator
🔒 How Individual Logins Work
Each licensed team member creates their own secure account at practice-sys.com. Their progress — every completed lesson, every quiz score, every certificate — is stored in their account and visible to the Group Administrator. When a staff member leaves and a new hire joins — the administrator transfers that license in their dashboard in under a minute. Annual licenses renew automatically 30 days before expiry. If a license is not renewed access is automatically revoked — no manual action needed from Practice Management Systems®.
Ready to enroll your team?
Everything is set up automatically. Your team can be licensed and logging in within minutes of payment.
Entering the dental field with no prior experience. This course gives you the foundational knowledge to walk into your first interview sounding like you have been doing this for years.
🦷
New Dental Practice Hires
Dental practices hiring a new front office team member who want them properly trained before day one. Send your new hire through this course first.
👨👩👧
Dental Spouses and Families
Joining a family dental practice and needing foundational training to contribute confidently at the front desk from the start.
📈
Existing Team Members
Already working in a dental office but lacking formal training. Fill the gaps in your knowledge and build the confidence that comes from truly understanding the foundations.
Your Instructor
Tammy Duncan.
Author of Four Minutes and Seventeen Seconds: How One Conversation Changes Everything in a Dental Practice
Tammy Duncan did not arrive at dental education through academia. She arrived through the operatory — chairside, as a dental assistant, then as an office manager, then as a dental software trainer working in offices across the country on Dentrix practice management software.
She co-founded Practice Management Systems® with her husband David Duncan in 2006. She has been a certified John Maxwell Team Member for nine years. She is the author of Four Minutes and Seventeen Seconds: How One Conversation Changes Everything in a Dental Practice.
She ran this course locally from 2014 to 2019. The graduates impressed dentists so consistently that employers asked how long they had been working in a dental office. The answer was always the same — they never had. They had simply been taught well.
Certified John Maxwell Team Member38 Years Dental Industry ExperienceDental Software TrainerPublished AuthorPractice Management Systems® Co-Founder
The Proof
How One Conversation Changes Everything in a Dental Practice.
Dentists asked how long they had worked in a practice.
“The answer was always the same — they never had. They had simply been taught well enough that it did not matter. That is what this course produces.”
— Tammy Duncan · Creator of the Dental Front Office Foundation Course
“Tammy’s coaching and training has been a game-changer for our practice. Our team is more accountable, our systems are stronger, and our results are moving forward.”
Dr. Melissa Ward
Anand Dental Group · Active Client
Common Questions
Before you enroll.
Do I need any dental experience to take this course? +
None at all. This course was specifically designed for people with zero dental experience. The curriculum starts at the very beginning — dental anatomy, terminology, and foundational concepts — and builds progressively through all five modules.
How long does it take to complete? +
The course is designed to be completed in nine weeks — approximately two lessons per week at roughly one to two hours per lesson. It is fully self-paced so you can move faster or slower depending on your schedule.
What does the certificate of completion include? +
Upon completing all 26 lessons you receive a certificate of completion from Practice Management Systems® signed by Tammy Duncan. It can be presented to potential employers as evidence of formal dental front office training.
How does email access to Tammy work in the Essential tier? +
Essential tier students can email Tammy directly with questions about any lesson, exercise, or concept throughout the course. Tammy responds within one business day. This is not a general support inbox — it is direct access to Tammy as your instructor.
When are the monthly live video Q&A sessions in the Premium tier? +
Monthly live video sessions are held via Zoom and are scheduled at the beginning of each month. Premium students receive the schedule upon enrollment. Sessions are recorded so you can watch the replay if you cannot attend live.
Can a dental practice enroll multiple team members? +
Yes. Dental practices hiring new front office team members can enroll them individually at any tier. For practices wanting to train multiple team members contact us directly at david@practice-sys.com to discuss group enrollment options.
How do I enroll after trying the free lessons? +
Simply select your enrollment tier above and click Sign Up. You will be taken directly to a secure checkout page. Access to all 26 lessons is granted immediately upon payment confirmation.
My practice has multiple locations — is there a group option? +
Yes. Enterprise licensing is built for dental groups and multi-location practices. $497 one-time setup + $197 per user per year. Includes a Group Administrator dashboard, sequential lesson locking, individual progress tracking, monthly live group Q&A with Tammy, and license-transfer when staff changes. See the Enterprise Licensing section above.
The Next Step
Start with two free lessons.
No credit card. No signup. Just open Lesson 1 and start learning. If you like what you see — enrollment takes one email.
