Opening a practice or buying your first one? The clinical decisions are the easy part. The hard part — what your front office says when a new patient calls — is what determines whether you hit your numbers in year one.
Most new practice owners build out clinical, equipment, and physical space beautifully. Most stumble on operations: phone systems that don't convert, hiring decisions that don't hold, treatment presentation that backs down at the first sign of patient hesitation.
Tammy Duncan has helped dozens of new owners install operational + conversational systems from day one rather than retrofitting them in year three. A startup engagement typically covers: phone + scheduling systems before opening day, hiring profile + interview scripts for the first 2-3 hires, treatment presentation training before the first big case walks in, the Foundation Program for front-office staff before they ever pick up the phone, and 90-day production-target check-ins.
The goal is straightforward: hit profitability faster, avoid the staffing churn most new practices burn through in year one, and build a culture that compounds instead of one that requires constant ownership intervention.
The new dental practice startup work continues to drive measurable outcomes for the practices we coach. Our methodology is consistent. Our delivery is on-site. The math compounds.
45 minutes with Tammy. She'll walk through one of your typical weeks and show you what would lift production first. No commitment.
The new dental practice startup work continues to drive measurable outcomes for the practices we coach. Our methodology is consistent. Our delivery is on-site. The math compounds.
45 minutes with Tammy. Diagnostic, no commitment. You'll leave with at least one specific thing to change Monday morning.
Free Assessment