The A.L.I.G.N.™ Methodology · Pillar 4 of 5

Goals — the goals pillar.

Measurable targets connected to real practice metrics.

What percentage of new patient calls are converting to scheduled appointments? What is the current case acceptance rate — and what would a ten percent improvement mean in annual production? How many overdue patients are being successfully reactivated each month? How long has the average team member been with the practice?